FAQs

What is flannel and is it apt for summer?

Flannel is cotton fabric which is thicker than normal cotton and is worn during the winter season.
We do not recommend this fabric for summer time

My child is 3, what size should I go for?

Our sizes run slightly bigger so we recommend you to buy 2-3. Also refer to the children’s size chart for the same.

Can I change my shipping address after my order has been dispatched?

We will not to able to change address once the order has been shipped. Please make sure you have the correct address at the time of placing your order.

Can I add items to an existing order?

Yes, you can add or change an existing order if it hasn’t been dispatched. Please get in touch with customer care.

I only added 1 product in buy 1 get 1 free offer. How can I avail the second item?

If your order has not been shipped, we can add the second item for you. Once the order has been dispatched we will not be able to add the second item. Please make sure you have 2 items in your cart while checking out.

Where is my order?

Once your order has been dispatched, you will get an email and a whatsapp notification with your tracking details.

How do I share my feedback?

Our goal is to provide each customer with an amazing shopping experience. If you have any comment or complaint please reach out to us at info@shopbloom.in. We look forward to hearing from you.